Door service
We provide professional servicing, adjustment and maintenance of interior, security and fire doors. We fix problems with opening, closing, locks, hinges and seals. We also service doors we did not install ourselves, depending on what is technically possible and on the availability of spare parts.
We will deal with your request as soon as possible.
What we service
Door adjustment and alignment
Over time a door can sag or start to stick. We adjust the hinges, the alignment of the door leaf and the lock, and check that the door closes and seals properly.
Cylinder and lock replacement
We replace worn or damaged lock cylinders and locks. If needed, we advise on choosing a security cylinder with suitable protection against unauthorised opening.
Seal and hardware replacement
Worn seals can reduce a door's sound and thermal insulation. We check their condition and, if needed, replace seals, handles, hinges and other compatible parts.
Repairs after a break-in attempt
We inspect damage to the door, frame, lock and security hardware. We assess whether damaged parts can be repaired or need replacing, and check whether the required burglar protection can be restored.
Regular service inspections
Regular inspections check that doors, locks, hinges, seals and door closers work properly. We pay particular attention to fire and security doors, where proper maintenance is important to keep their protective properties.
Door closer and panic hardware service
We check and adjust door closers and emergency exit and panic hardware. On fire doors, we also check that the door closes properly and that suitable parts are used, so the door's certified properties are not affected.
Servicing doors from different manufacturers
We provide service support for Bertolotto, Padilla and Dierre doors, regardless of who installed them. After checking first, we can also service doors from other manufacturers, if suitable spare parts are available and a repair is technically possible.
How a service request works
For faster handling, give us as much information as possible about the door and the problem when you get in touch.
- 1
Reporting the problem
Fill in the service form or call us. Tell us the door brand and model, the location and a short description of the problem. If possible, attach photos too.
- 2
Assessment and agreement
Based on the information you send, we assess the type of problem and the repair options. If needed, we check the availability of spare parts and let you know the expected costs.
- 3
Technician visit
We agree on a date for the service visit. Our technicians check the condition of the door and carry out the necessary adjustments or repairs. If special spare parts are needed, we agree on the next steps.
Service FAQ
Yes, we also service doors we did not supply or install ourselves. As well as Bertolotto, Padilla and Dierre doors, we can service other brands after checking first. Whether a repair is possible depends on the type of door, its technical properties and the availability of spare parts.
For doors from our range we give a 25-month warranty in line with the warranty terms. We check whether a fault qualifies for a free repair based on its cause and the customer's legal rights. Service work outside the warranty or our statutory liability for defects is chargeable, and we let you know the expected costs in advance.
When a technician can come depends on the type of problem, the location and the availability of our service team. Once we receive your request, we check how urgent it is and agree a suitable date with you. For more complex repairs, the availability of spare parts also has to be taken into account.
Request a service
Having trouble with a door opening, closing or working properly? Fill in the form below and describe the problem. For faster handling, give us the door brand and model and, if possible, attach photos. Based on the information we receive, we will check the service options and get in touch with you about the next steps.
- Showroom
- SALUS PLUS d.o.o. Podpeška cesta 1, 1351 Brezovica pri Ljubljani
- Showroom visits
- By appointment
- Phone
- +386 51 224 422
- info@salusplus.si
- Installation area
- All of Slovenia and the Croatian coast
- Business hours
- Mon–Fri, 8 am–4 pm